Terms and Conditions

Terms and Conditions

Last Updated: 08/01/2025

Welcome to Dog Box UK. By accessing or using our website or services, you agree to the following terms and conditions. Please review them carefully. If you do not accept these terms, you must not use our site or services.

1. General Terms

This website and online store are provided by Dog Box UK subject to your agreement with these Terms and Conditions (“Terms”). We may update these Terms at any time. You must be at least 18 years old, or using the site under parental or guardian supervision.

2. Privacy

Your use of the Site is governed by our Privacy Policy, which outlines how we collect and use your personal data.

3. Site Usage

We grant you a limited, non-exclusive license to access and use the Site for personal, non-commercial purposes only. You may not:

  • Resell or commercially exploit any content
  • Use data mining or scraping tools
  • Frame or mirror this website
  • Use our trademarks, logos, or content without written permission

Violation of these terms may result in revoked access.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. Notify us immediately of any unauthorised access or use.

5. Electronic Communications

By using our Site or contacting us by email, you consent to receive electronic communications. This satisfies any legal requirement for communications to be in writing.

6. User Content

Any content submitted to the site must not be illegal, offensive, infringing, or misleading. You grant us a license to use, display, and distribute submitted content. You must own or have permission to share such content.

7. Feedback

All feedback submitted to Dog Box UK becomes our property. We may use it without acknowledgment or compensation.

8. Prohibited Activities

  • Tamper with or reverse engineer the Site
  • Use bots or automated data collection tools
  • Upload viruses or harmful code
  • Post false, unlawful, or misleading content
  • Violate any laws or third-party rights

9. Intellectual Property

All content on this Site (excluding user content) is the property of Dog Box UK or its licensors and is protected by copyright and trademark law.

10. Purchases

We reserve the right to cancel orders, correct errors, and change prices or availability without notice. Title passes to you upon handover to the carrier. Please refer to our Returns Policy for return terms.

11. External Links

We are not responsible for the content or practices of third-party websites linked from our Site.

12. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate access without notice for any breach of these Terms.

13. Indemnity

You agree to indemnify and hold harmless Dog Box UK from any claims or damages resulting from your use of the Site or violation of these Terms.

14. Disclaimer

This Site is provided “as is” without warranties of any kind. We do not guarantee accuracy, performance, or uninterrupted access.

15. Limitation of Liability

Our total liability is limited to the amount paid for the relevant product or service. We are not liable for indirect or consequential losses.

16. Legal Action

We may seek legal or injunctive relief for any violations of these Terms.

17. Modifications

We reserve the right to update, change, or discontinue any part of the Site at any time.

18. Severability

If any part of these Terms is deemed unenforceable, the remainder will still apply.

19. Third-Party Rights

These Terms are between you and Dog Box UK. No third party has rights to enforce them.

20. Entire Agreement

These Terms, together with our Privacy and Returns policies, form the entire agreement between you and Dog Box UK.

21. Contact Us

For any questions, please email us at info@dogboxuk.co.uk.